Bolt Tanzania, bolt is the first European mobility super-app. Bolt is fighting for better cities and against private cars, offering a better alternative to every purpose a private car serves – including ride-hailing, shared cars and scooters, and food and grocery delivery.
Bolt Tanzania online
You can request a ride without having a smart device. Simply log in to your account with your phone number on our mobile site.
Bolt Tanzania phone number
You can contact Bolt management through the support page on the Bolt website.
If you compare Bolt and Uber, it is easier to get Bolt customer care than Uber. This is because Bolt has focused on updating their social media pages and responding to the comments of their stakeholders.
- Tap the red warning icon.
- Choose the Report an issue option.
- Click the Call Support button.
How do I Become Bolt Driver?
Drivers in Tanzania must provide the documents listed below to be considered for driving on the platform:
- Profile photo
- Citizen identity card, voters ID, passport or birth certificate
- Driving licence (Class C3 for cars)
- Police clearance certificate
- LATRA vehicle licence
- Motor vehicle registration card (commercial usage)
- Vehicle insurance (commercial)
- Vehicle photo
To be eligible for our platform, your vehicle must meet the following requirements:
- Car model must be 2006 or newer
- Boda model must be 2015 or newer
- Bajaji model must be 2015 or newer.
Ofisi za bolt Tanzania
Bolt Dar es Salaam office
Bolt Company has an office at house number 4, Uzima street, Mikocheni for Nyerere. You can visit and get office services from Monday to Friday from 4 am to 5 pm. Driver training is offered at these offices from Monday to Friday from 5am to 8pm.
Bolt Dodoma offices
The Bolt company has an office on the first floor of the Capital City mall-Kisasa Petrol station building, Dar es Salaam road, Dodoma. You can visit and get services from Monday to Friday from four in the morning to fifteen in the evening.
Bolt Mwanza offices
Visit Rock city Mall, WING C third floor to arrive at Bolt offices in Mwanza city. Offices are open Monday through Friday from 5:00 a.m. to noon for driver training.
Bolt Tanzania contacts
It’s crucial to have accurate communication, including office phone numbers and directions, to receive timely help to fix issues.
Fare claims, reporting accidents, opening a driver account that was improperly canceled, and other problems are simpler to handle by speaking with a customer support representative.
For drivers that require customer care support, The Bolt Company provides a specific email address.
Send an email to one of the following locations, depending on the city where you registered to drive passengers, to contact Bolt Tanzania’s administration with inquiries or to request assistance:
The following address is where new drivers who have not yet registered can get in touch with customer service:
Bolt has its own offices in every location it serves, unlike Uber. This makes it much easier to balance service delivery.
These ride-hailing businesses frequently only set up shop in major cities, leaving drivers outside of Dar es Salaam without access to face-to-face services.
Bolt Tanzania download
Bolt app is available on: Google Play. App Store. CLICK HERE
Bolt Tanzania Social Media
One of the ride-hailing firms with active social media profiles and staff members who update postings and reply to comments is Bolt Tanzania.
Of course, you may send your inquiry directly to the inbox or even leave a message on a fresh post to receive a response very fast.
When compared to other firms like Uber, this is one of Bolt’s strongest qualities. Bolt still does not delete people’s messages or shy away from responding to challenging inquiries, despite the fact that the majority of the comments on their website are criticisms.
Send a message to Bolt management using the following pages to get in touch with them:
- Facebook: @Bolt
- Twitter @Boltapp_tz
- Instagram: @Bolt_tanzania